- Use of the Platform
These terms and conditions of use (hereinafter, the “Terms”) regulate the access and use of the web platform whose URL is www.puntosbee.com and/or the “Bee” mobile applications, both for tablets and cell phones ( hereinafter, the “Site”).
By accessing, browsing and/or using the Site, you acknowledge that you have read and understood these Terms and agree to be bound by them, as well as to comply with all applicable laws and regulations. Consequently, by accessing, using and/or acquiring any of the products or services offered on the Site, you freely accept and expressly adhere to these Terms, as well as all their modifications and addenda. In the event that you do not wish to accept or disagree with these Terms, or their modifications, you must leave the Site immediately. Bee makes the Site available to Internet users and, in particular, to its customers (hereinafter the “Merchants” or the “Merchant”).
Modifications
Bee reserves the right to modify these Terms at any time and without notice. Any modification will enter into force and will have effects against the Merchants from its publication on the Site. Accordingly, the Merchant must review these Terms each time it accesses the Site. Likewise, the notices, regulations, circulars or instructions of any nature issued by Bee, published on the Site, and related in any way to the access, navigation or use of the Site, or with the access and use of the products and/or services that are offered in it, will be an integral part of these Terms and will prevail over any other related provision even if it is contrary to it.
Correct use of the site
The Merchant agrees to use the Site in accordance with the laws of the Republic of Costa Rica and with the provisions of these Terms. The Merchant will refrain from using the Site for illicit purposes or effects, harmful to the rights and interests of third parties, or from performing acts that in any way may damage, disable, overload, deteriorate or prevent the normal functioning of the Site.
Intellectual property
Bee has made available on the Site certain content such as messages, designs, source codes, object codes, animations, graphics, sound and/or image files, photographs, recordings, and software (the “Content”).
The copyrights on the Contents are owned by Bee or by the original creator thereof from whom Bee has received authorization for their use, and they are fully protected by national and international copyright and intellectual property regulations. Consequently, except as expressly stated in the Terms, the Merchant must refrain from copying, disclosing or reproducing in any way and by any means the Contents and, in general, any kind of material accessible through the Site, except those cases in which Bee has expressly authorized its copy or reproduction.
Due to the foregoing, the Merchant must refrain at all times from (a) using the Contents for purposes contrary to the law, morality and generally accepted good customs or public order; (b) reproduce, copy, distribute, allow public access through any form of public communication, transform or modify the Contents, unless the authorization of the holder of the corresponding rights is obtained or it is legally permitted; (c) delete, evade or manipulate any kind of texts, legends or messages whose purpose is the protection of intellectual property rights over the Contents, as well as the technical protection devices that the Contents may contain; (d) use the Contents and, in particular, the information of any kind obtained through the Site to send advertising, communications for direct sales purposes or with any other kind of commercial purpose, unsolicited messages addressed to a plurality of people with Regardless of its purpose, as well as to refrain from marketing the Contents.
Authorization is granted to the Merchants to display the Contents on the screen for personal non-commercial use only, so the Contents must not be modified in any way and will retain all copyright and other proprietary legends contained therein. This authorization may be revoked by Bee at any time. Any unauthorized use of the Contents constitutes a violation of these Terms, copyright and trademark laws, as well as a violation of international treaties on intellectual property.
licenses
Except for what is expressly indicated in the “Intellectual Property” section, Bee does not grant any license or authorization of use of any kind on its industrial and intellectual property rights or on any other property or right related to the Site or the Contents.
brands
The trademarks, logos and commercial slogans used and/or displayed on the Site are registered and unregistered industrial property rights owned by, or authorized by, Bee (“Trademarks”). Nothing on this Site may be construed as granting licenses or rights to use any Marks displayed on the Site.
Violation of third party rights
In the event that any Merchant or a third party considers that any of the Contents has been introduced on the Site in violation of their intellectual property rights, said Merchant or third party must send a notification to Bee in which the following is reported: (to ) personal data: name, address, telephone number and email address of the claimant; (b) precise and complete indication of the allegedly infringing Content, as well as its location on the Site; (c) express and clear statement that the use of the indicated Contents has been made without the consent of the owner of the allegedly infringed intellectual property rights; and (d) express, clear statement and under the responsibility of the claimant that the information provided in the notification is accurate and that the use of the Contents would constitute a violation of their intellectual property rights. These notifications should be sent to info@puntosbee.com
Privacy Policy
Any Merchant that intends to access and/or use the services offered by Bee on the Site must fully comply with these Terms, the Reservation Conditions, and the Privacy Policy and the Personal Data Protection Policy.
Trade Liability
The Merchant will be liable for any damages that Bee may suffer, directly or indirectly, as a consequence of breaching these Terms or the law. The Merchant acknowledges and accepts that access to and use of the Site is done at its own risk and responsibility.
- Service features
Program Bee points
Puntos Bee (“Bee Puntos”) is a platform that centralizes customer loyalty programs from different business establishments. Each affiliated Merchant, independently, offers its Users a loyalty program based on points, which can be claimed for prizes in said Merchant (Bee Points are a service hosted on the Platform owned by Bee).
Registration on the Platform
The subscription of the Merchant is subject to these Terms and Conditions. Bee reserves the right to affiliate, use and exclude any Merchant from its Platform.
Registration on the Platform is done through the Site as follows:
Step 1: The Merchant will be able to create an account using your email and, in the registration process, the following information will be collected from the Merchant: Name, phone, email and any other contact information. Bee reserves the use of this information for commercial purposes.
Step 2: The Merchant must enter their payment information through one of our two payment methods: Paypal or BAC Credomatic POS. Bee is not responsible for any situation related to the misuse of the payment method, so if the Merchant has any inconvenience of any kind with it, it must contact the company that provided the payment method directly. In addition, the Merchant is informed that the client will be asked to activate the automatic monthly payment method, in the event that the client fails to pay for any reason, the platform will be automatically closed and they will have a period of 30 days to return. Activate it, otherwise you will lose all the information you had on it. The only thing that will be enabled in the Awards reader so as not to affect users who have pending points. Bee is not responsible for any type of damage that the Merchant may have due to the closure of its platform for any reason.
Use of the Platform
Once registered, the Merchant will be able to use the functionalities that the platform offers, these are divided into:
- Creation of Prizes: The Merchant will create prizes and promotions so that its clients can redeem them once they accumulate the necessary points. Points will be accumulated for the purchases made (Each point is equivalent to a currency, Example: $1 = 1 point, according to this equivalence, each Merchant defines the number of points that are equivalent to each prize, as well as the validity or restrictions of These The Merchant agrees to comply with the prize or promotion published on the platform without any restriction or additional condition to what was mentioned in the description.
- Database & Statistics Visualization: Bee offers the Merchant a visualization platform of all the customers who have purchased in the commerce with the contact information of these and other relevant data such as the frequency and the average amount of purchase. In addition, it offers relevant data on the customer community.
- Push Notification Platform: This platform will send notifications to all customers who have purchased in the Merchant, all under the restrictions that Bee determines to avoid Spam for customers.
- Points Reader App for Tablet or Cell Phone: The Merchant must download the App: Bee Reader, through this App, the Merchant can perform two functions:
- Verify customer reward QR codes
- Give points to customers when they make their purchase
- Installation of Point Reader: In the upper right corner of the platform you will see a code, this code is the one that must be included in the Tablet or cell phone to activate the Reader.
The points accumulated in a Merchant may be used for benefits of that merchant only. The accumulated points will be charged to the Client’s account and are personal and non-transferable. The Customer is the only one authorized to redeem them for products and/or services offered by El Comercio. The Merchant will be solely responsible for verifying that the number of points given to each customer is the equivalent of the purchase, as well as verifying the identity of the customer when exchanging a prize. Bee is not responsible for any situation related to the misuse of these current features and future features that will be incorporated into the Platform.
Withdrawal of Trade
The Merchant may abandon the Bee Points Program at any time, or may eliminate its affiliation to The Platform. To do this, the Member must send an email to puntosbee@nw-ideas.com with the request to withdraw from that trade and be up to date with payments. The request will be processed within 15 business days of receiving the email.
Likewise, Bee reserves the right to withdraw from the Platform the Merchants that make improper use of the account and/or for breach of the provisions of these regulations. Misuse of the account is considered to be those events in which the accumulated points are obtained illegally or fraudulently. Bee is not responsible for the improper use or fraud that this fact causes. The commercialization of points and/or benefits of the Platform by the Merchants or Users is not allowed, in case of being verified, the immediate exclusion of the Platform will be proceeded. It is clarified that the points are not exchangeable for cash.
Regarding the free one-month trial periods:
Bee offers a free trial period of one month, in which Merchants can test the complete platform.
If the Merchant is within the free trial period of one month and wishes to withdraw from the platform, they must do so within this trial month, otherwise they will be charged the monthly fee of $58 in the first days of the following month and they will not be able to make claims. The Merchant understands and waives to make claims or counter-charges if it did not comply with said condition.
Trade Liability
By entering The Platform, the Merchant acquires the commitment to provide correct and true information, as well as the commitment to update its data whenever required. The Merchant undertakes to promptly notify Bee at puntosbee@nw-ideas.com of the loss or theft of the Program’s personal password, in order to block the account.
The Merchant agrees not to use any device, software, routine or data to obstruct or attempt to obstruct the proper functioning of The Platform and any activity carried out on it, and will be subject to criminal and legal actions arising from said actions.
III. General conditions
Governing Law and Jurisdiction
These General Conditions are governed by the laws of the country where the business is registered. Any controversy that derives from this document will be submitted to the competent judges in accordance with the legislation of the country.
About Payments
The Merchant expressly accepts that it is aware that Bee’s charges are automatic to the credit or debit card that you enter on the platform at the time of registration. Charges are made monthly in advance in the monthly amount of $58.
Bee will not make any refund of the monthly payment in case the client did not want to continue with the services when they were already billed for the month in which they are.
Indemnity
The Merchant expressly accepts that it will hold Bee, its subsidiaries, affiliates and employees harmless for any damages they may suffer due to inappropriate use of the Platform. Inappropriate use shall mean any use of the Platform that is made without complying with the provisions of the law and these Terms.
Non-contractual civil liability
The Merchant expressly acknowledges and accepts that Bee is not responsible for the defamatory, offensive, illegal and/or criminal conduct of its Merchants and Users.
Computer security – cookies
Cookies are small data files that websites such as emails save to your browser and optionally to your hard drive. Cookies allow you to “remember” information about Merchant preferences and session, and allow you to move within areas of our websites without re-entering your data. This makes it possible to create a more personalized and comfortable shopping experience. www.puntosbee.com uses a third party to implement cookies on your computer, to collect information that is not personal and identifiable. Although cookies contain a unique Merchant or User number, they do not collect or store any personally identifiable information.
Although the Merchant can configure your Internet browser so that it does not accept cookies, these are necessary to be able to view, create an account, or make purchases through the Platform. If the Merchant does not have cookies activated, you will not be able to use the Platform. The Internet browser automatically collects information from the web page that the Merchant consulted before visiting www.puntosbee.com, the browser that was used and any search term that was entered on our site, among other things. The Platform may also use other technologies to track the pages that Merchants visit to ensure a better and safer shopping experience and to help us understand how visitors use our website.
Intellectual Property Rights
All computer, graphic, advertising, photographic, multimedia, audiovisual and/or design material, as well as all content, text and databases (hereinafter “the Content”), made available on this Platform are of exclusive property of Bee, or in some cases, of third parties that have authorized its use and/or exploitation.
Likewise, the use of some content owned by third parties is expressly authorized by Law and is protected by the rules on copyright, trademarks and by all applicable national and international regulations.
Any act of copying, reproduction, modification, creation of derivative works, sale or distribution, display of the Contents, among others, in any way, or by any means, including, but not limited to, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of Bee or the respective copyright holder.
In no case do these Terms and Conditions confer rights, licenses and/or authorizations to carry out the acts described above. Any unauthorized use of the Contents will constitute a violation of these Terms and Conditions and the current regulations on trademarks, copyrights and/or other applicable national and international intellectual property regulations.
Exemption and guarantees
In no case do these Terms and Conditions confer rights, licenses and/or authorizations to carry out the acts described above. Any unauthorized use of the Contents will constitute a violation of these Terms and Conditions and the current regulations on trademarks, copyrights and/or other applicable national and international intellectual property regulations.
Bee warns Merchants that the information on this Site may contain errors or inaccuracies, may not be complete or up-to-date. Therefore, The Site reserves the right to correct any error, omission or inaccuracy, change or update it at any time and without prior notice. In addition, Bee does not guarantee that the platform is online 100% of the time, it is for this reason that the Merchant rejects any type of retaliation against Bee in case the Platform fails.
- Advertising and links With respect to the companies, products and/or services that are advertised on the Site, as well as the links (links), Bee does not play any role in the production of those products and/or the provision of services and does not constitute any warranty, express or implied, of its content or its suitability for a particular purpose. In this order of ideas, when the use of a product and/or service is suggested, it is the sole autonomy of the User (Client of the Merchant) and the Merchant decides its use, and therefore Bee does not assume any responsibility for direct damages . or indirect, certain or eventual, past, present or future, that may derive from said use.
- Advertising and links With respect to the companies, products and/or services advertised on the Platform, as well as the links, Bee does not play any role in the production of those products and/or the provision of services and does not constitute any warranty, express or implied, of its content or its suitability for a particular purpose. In this order of ideas, when the use of a product and/or service is suggested, it is the sole autonomy of the User (Client of the Merchant) and of the Merchant to decide its use, and therefore Bee does not assume any responsibility for direct damages or indirect, certain or eventual, past, present or future, that may derive from said use.
Personal data protection
By accepting the legal terms and conditions and the data processing policy, the Merchant indicates that it knows and authorizes Bee, its subsidiaries and related parties in advance, expressly and informed, so that your personal data can be stored and used for the purpose to achieve efficient communication during this process or activity and authorizes in the same Terms, that said information may be treated in accordance with the provisions of the Law and its Regulatory Decrees. Likewise, the Merchant has been informed about the policy for the protection of personal data available on The Platform, which includes the consultation and claim procedures that make it possible to enforce the rights of Merchants to access, knowledge, consultation, rectification, updating, and deletion of the data, and likewise the Client may submit any request regarding personal data through the website www.puntosbee.com and in the email for Merchants puntosbee@nw-ideas.com.
Complete document
These Terms and the Privacy Policy form a single document that must be interpreted and complied with as a whole.
inquiries
Any concern related to the use of the Application may be made through info@nw-ideas.com .
Complete document
These Terms, the Booking Conditions and the Privacy Policy form a single document that must be interpreted and complied with as a whole.
inquiries
Any concern related to the use of the Site may be made through puntosbee@nw-ideas.com .
